Representing and Retrieving Knowledge Artifacts

This paper recommends a structure to represent and a method to retrieve knowledge artifacts for repository-based knowledge management systems. We describe the representational structure and explain how it can be adopted. The structure includes a temporal dimension, which encourages knowledge sharing during knowledge creation. The retrieval method we present is designed to benefit from the representational structure and provides guidance to users on how many terms to enter when creating a query to search for knowledge artifacts. The combination of the structure and the retrieval method produces an adequate strategy for knowledge sharing that guides targeted users toward best results.